Last updated: July 29, 2025
1. Introduction
Welcome to Cluque ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Service includes:
Personal Data You Provide to Us
We collect personal information that you voluntarily provide to us when you register for an account, such as your:
- Display Name: Used to identify you on leaderboards and within groups.
- Email Address: Used for account creation, authentication, password resets, and important service notifications.
- Profile Picture: Optionally, you can upload a profile picture. If you sign in with a social provider like Google, we may use your existing profile picture.
Usage Data
Information your browser sends whenever you visit our Service. This may include your device's IP address, browser type, pages of our Service you visit, the time and date of your visit, and other diagnostic data. It also includes game-specific data, such as your solve times, attempt counts, and streak history, which is linked to your account to provide game features.
Payment Data
For Cluque Pro subscriptions, we use a third-party payment processor (Stripe). All payment data is provided directly to Stripe. We do not collect or store your payment card details. We only receive a notification from Stripe upon successful payment and to manage your subscription status.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Display your profile and game performance on leaderboards.
- Administer your Cluque Pro subscription.
- Email you regarding your account or order.
- Monitor and analyze usage and trends to improve your experience with the Service.
- Prevent fraudulent transactions and protect against criminal activity.
- Notify you of updates to the Service.
4. Disclosure of Your Information
We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), data storage and backend services (Google Cloud / Firebase), and analytics.
- Publicly on Leaderboards: Your display name and game performance data (e.g., attempts, solve time) are displayed publicly on our leaderboards.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Rights
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account.
- Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms & Conditions and/or comply with legal requirements.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: joe[at]ibrecap.com